Note to self and everyone else. If you are buyin a new house and you want to be able to watch TV the first year that you are living there, setup your DirecTV appointment more than a week before you close. This blows, I'm not gonna have TV til the 14th of F'ing October. I really can't think of anything worse than not having TV for 2 weeks. Here's the killer part, with the package I'm getting they give me NFL Sunday Ticket for free. But I miss 2 weeks where I would actually use it (away Bengals games) waiting for installation. GAY! I even called to complain about this and they just said oh well your bad. I really thought as a PERSPECTIVE customer they'd bend over backwards to get my business! They don't even have my money and this is their customer "service". When I worked at The Cooker Bar & Grill we were all aboot customer service. If the food took more then 20 minutes it was free! If ANYTHING got screwed up it was free! If you wanted one of the Asians to put rims on your car while you ate it happened! This what's wrong with this country, people who provide good customer service cannot coexist with the companies who suck at it! Why? Because it is cheaper to just treat your customers like crap! Ben Affleck had it right on the money in "Mall Rats" when he was talking to a guy who said "The customer is always right!" Affleck said "No the customer is always an asshole!" Later he said "Who's your favorite New Kid, call me Donny, call me Joey!" But that was beside the point. Oh well their tactics worked because after I cancelled my original order I called Time Warner and they could get out there before the 14th... You know the 13th! F that TWC you get NONE! of my money anymore. I really don't feel like hanging out with my wife and listening to her for 2 weeks! This is like a gigantic cherry on top of the crap sunday that was this last weekend.
So basically once once the dish is installed, punch your passport come ALL THE WAY up for football on Sundays!
5 comments:
that's because you live in freaking MAINEVILLE! They have to make travel plans to get all the way out there. DUH!
for real, is there a rest stop between your house and mine? i'm gonna need a nap.
is it alright if i bring my black friend up there?
I had the same problems with Dish Network. They don't value customers at all. I had to file a complaint with the Better Business Bureau to get anything to happen.
When are you going to have your house party? Let me know, I'm going to need to buy a new map, Maineville isn't on mine.
You notice how Cooker doesn't exist anymore? Too many free meals ... and broken screens.
Point proven! Those who provide excellent customer cervix cannot survive in today's world.
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